

What Clients Say
Client Success Stories
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''When I was referred to Richard, I was 18 months into my business and still felt like I didn't know the basics. I lacked clarity in my brand message, struggled to focus on what I truly offered and felt unsure about how to communicate it effectively. Working with Richard has been an enlightening journey.
As a mentor and sounding board, he provided the accountability I needed to stay on track. Richard also gave me great advice on social media and how to get my message across in a way that truly resonates.Thanks to his support, I now feel more focused, confident and aligned with my business than ever before. I highly recommend working with Richard if you want to gain clarity, build confidence and take your business to the next level.''
Philippa Fairbrother
Satori People Development
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“I was introduced to him through a recommendation, and from our very first conversation, he approached things differently from everyone else I had worked with.
He didn’t just offer advice; he listened. Instead of telling me what to do, he asked thoughtful, insightful questions that helped shape a strategy that worked for me, my business, and my commitments.
Before working with him, I felt like I was throwing spaghetti at the wall, hoping something would stick. It was overwhelming. But now I have solid foundations, a clear direction, and a strategy that actually works - not just in digital marketing but in how I approach my entire business.
One of the most significant lightbulb moments has been learning the power of repetition - sharing my message in different ways, through video, carousels, and testimonials. The difference has been brilliant. Since working with Richard, people finally get what I do; that clarity has had a huge impact.
Beyond all of this, Richard is more than just a marketing expert - he’s become a trusted sounding board. His guidance keeps me grounded, focused, and aligned with my vision.
I am so grateful for his support and the confidence he has helped me build. Thank you Richard ''Ellie Lloyd-Jones
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“For years I have been approaching my marketing in a piecemeal fashion, doing a bit here and there as time allowed. I was never happy and my to-do list just kept growing.
After co-hosting a webinar with Richard I decided to ask him for help structuring my approach, I was confident we would work well together.
Over six months and eight meetings Richard has guided me to build a marketing plan that I like. It reflects me, the value I bring and my values. No one-size fits all approach or solutions.
One of the things I appreciated most is how Richard answered my questions and worked with what I have already built. He would sit back (literally and metaphorically), reflect, and make suggestions. He often had ideas that I would never have generated myself or have got from marketing consultants that deliver a fixed package.
He helped me refine my website, newsletters and ICP. But more importantly, he has given me a sound basis for further development. Marketing isn’t an instant results-driven process like sales, but I can see clear improvements in my communications and confidence.
Before working with Richard, I felt overwhelmed and unsure of my path. While I still have a lot to do, I have a clear direction and a structured plan.
His guidance has helped me move forward with confidence. I am happy to recommend Richard and his coaching services to anyone who has already started their marketing and needs refinement to reach the next level.”Michelle Spaul
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'I met Richard around two years ago through the chamber of commerce, and ever since he's played such a pivotal role in my business growth and my digital marketing strategy. I think it's so valuable to have a fresh and expert perspective on what you're doing in your business. And Richard really is that sounding board for me. He's somebody I can talk to about the ideas I've got going on. And it's so valuable to gain clarity with that. So if you are looking for accountability, focus, and most importantly clarity, then I would highly recommend Richard.”
Rebecca Meadows
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''We can’t thank Richard enough here at PCC for helping us with our Digital Marketing and helping us grow towards where we want to be. He has helped us target the right type of client, define our message, and keep us focused and motivated. We strongly recommend that other businesses like ours who want to grow speak to Richard about how he can help them.''
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We started working with Richard late last year, a few months before we launched Femme Health, our e-commerce brand, in January 2024. The three founders, Stef, Sarah, and I, wanted to get some clarity about our Digital strategy and stay focused on our plan. He helped us build our confidence and was generous in sharing business ideas, and process improvements. Richard provided accountability and was great at questioning decisions and actions. We are now at a point where we have additional inhouse resources on board and the three of us can focus on brand building and creating content.
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I started my journey to becoming a full-time journalling guide, wellbeing resource creator and author in late 2022 but had trouble finding direction. I wanted to work with someone who could help me clarify my offering and formulate a consistent and effective digital strategy. I had done a lot of thinking and planning and wanted to work with a coach who could help me define my approach to implement my plan. Richard helped me prioritise my marketing activities and develop a consistent online presence. He was generous in sharing business ideas and made suggestions for process improvements. While working together, we focussed on a digital content strategy and fine-tuned my ideal client and social media platforms. Richard provided accountability and was great at questioning decisions and actions. He made a real difference in getting me to knuckle down and stay committed to my strategy
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'I started working with Richard in March 2023. I like the focus, motivation and confidence he gives me. My work is technical, and he has been able to help me define very clearly what I do and explain it well to clients and prospects. This has grown my business and bridged the gap with our branding and design partners so they understand my requirements more clearly.
What I Do -My unique formula for Business Growth
I specialise in helping business owners and teams gain intentional clarity in their marketing, strategy, and AI implementation through focused mentoring and strategic guidance.
That Clarity creates Confidence, which creates Consistency, the 3 C’s of Growth
My Services:
The Intentional Clarity Reset: 90-minute focused sessions for immediate clarity on Marketing Strategy or AI Implementation. Walk away with a clear roadmap and confidence to move forward. [Book Now]
Individual Marketing Mentoring Bespoke Ongoing 1:1 support for business owners who want sustained growth with consistent guidance, accountability, and strategic thinking. [Find out more]
Team Marketing Mentoring Help your leadership team align on marketing strategy, improve processes, and build the skills to execute consistently. [Enquire]
AI Strategy & Implementation: Navigate the AI landscape with confidence. From understanding tools to practical implementation that saves time and improves results. [Learn More]
Whether you’re interested in The Intentional Clarity Reset, want to discuss mentoring, or have a quick question, get in touch HERE. I’ll personally reply.
Why Clarity Changes Everything
(And how I help you find yours)
Nearly every client I work with is already engaging in some form of marketing, but often without a clear strategy, structure, or direction. They're working hard, but not always on the right things.
That's where I come in.
I'm not just a mentor — I'm your calm in the chaos.
I help business owners think, act with confidence, and lead with emotional intelligence.
Together, we create clarity and build something that feels as good as it performs.
What makes my approach different:
Deep listening — I hear what you're saying and what you're not saying
Strategic clarity — Cut through the noise to focus on what matters
Emotional intelligence — Support you as a person, not just a business owner
Practical structure — Create systems that work for how you operate
Calm confidence — Move from reactive to strategic thinking
This isn't about quick fixes or generic advice. It's about understanding your specific situation and creating a path forward that feels right for you.
Whether you’re interested in The Intentional Clarity Reset, want to discuss mentoring, or have a quick question, get in touch HERE. I’ll personally reply.
Why Work With Me
With 25 years of experience in digital marketing and business strategy, I bring both depth and perspective to every conversation.
Trusted advisor to business owners across sectors and stages
Judge for national and international marketing awards
Expert in both traditional marketing and AI implementation
Known for emotional intelligence as much as marketing expertise
I don't just give advice — I listen, understand, and help you create lasting change.
Whether you’re interested in The Intentional Clarity Reset, want to discuss mentoring, or have a quick question, get in touch HERE. I’ll personally reply.